We are seeking your input in assessing the impact of both RSL's Leadership training curriculum (Leadership For Results) and other soft skill courses currently offered by Employee Development. In addition, we are interested in acquiring feedback from you regarding other management/supervisory training that would be beneficial in your management role. Your responses will assist us in determining how to better meet your leadership/soft skills training and development needs.

The following individual development courses (often referred to as soft skill development) are currently offered by Employee Development.

  • Basic Principles for a Collaborative Workplace
  • Coaching: Bringing out the Best in Others
  • Conducting a Collaborative Performance Review - Management Only
  • Correcting Performance Problems - Management Only
  • Effective Interviewing Skills - Management Only
  • Focus: Achieving Your Highest Priorities
  • Giving and Receiving Constructive Feedback

  • Giving Recognition - Management Only
  • Handling Emotions Under Pressure
  • Influencing for Win-Win Outcomes
  • Moving from Conflict to Collaboration
  • Proactive Listening
  • Writing Advantage
1. Please indicate your level of participation in the workshops listed above by checking one of the following responses.
  I have participated in all individual development courses.
  I have participated in most of the individual development courses.
  I have participated in some of the individual development courses.
  I haven't participated in any individual development courses.


2. How would you rate the individual development workshops that you've attended? Please select one numeric rating for each category that best describes your response. If you have not attended any of these workshops, please select Not Applicable (N/A).
    Excellent
10 9 8		 Good
7 6		 Average
5 4		 Poor
3 2 1		 N/A
0
  Usefulness of materials/learning concepts
  Interaction with other RSL managers
  Pace/Length of workshop
  Relevance to day-to-day management activity


3. What barriers or challenges currently exist in your attempts to attend individual development workshops? You may select more than one response.
  Time
  Lack of interest
  Courses don't meet your personal development or business needs
  Colleagues have told you they are not worth it
  Other
   


4. Specifically what skills or knowledge (soft skill development versus technical skill development) not addressed in the current individual development curriculum do you need to be more effective as a Supervisor/Manager?
 
5. If you were designing a training curriculum to enhance or build skills for front line Supervisors/Managers, what topics or content would you include?
 
6. If you were drafting a Supervisor's/Manager's Handbook to assist you with ongoing performance management, what content what you include/exclude?
 
7. Under what circumstances do you seek assistance from Human Resources to address performance issues?
 
8. What tools/skills or training would help you operate more independently with respect to the administration of company policies and employee performance?
 
9. If in your current role you have Supervisors/Managers reporting to you, what would you say appears to be the greatest developmental opportunity(s) in their management of their subordinates?
 


10. Please indicate your comfort level with enforcing the following HR policies by selecting one of the responses below for each policy.
  Policies I am very comfortable that I understand this area well I am comfortable with my knowledge in this area I am somewhat comfortable with this area. I understand the basics, but need more detail I have some knowledge in this area I have no knowledge in this area
  1. Bereavement Leave
  2. Corrective Action
  3. Dress Code
  4. Education
  5. Electronic Communications, Workstation & Privacy
  6. Employee Verification
  7. Guidelines For Professionalism
  8. Harassment & Sexual Harassment
  9. Introductory Period
  10. Leave of Absence
  11. Open Door Policy
  12. Paid Time Off
  13. Performance Management
  14. Personnel Files and Changes
  15. Violence in the Workplace
  16. Americans with Disabilities Act


Your participation in completing this survey is greatly appreciated.
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